Q13-Will customer refunds affect my commission?

Will customer refunds affect my commission?

Yes. Commission is calculated on the net transaction amount, so if a customer refunds an order, the related commission is reversed or deducted accordingly. Only successfully delivered and non-refunded orders count toward your final earnings. This is why earnings may first appear as "Pending" until the order clears the refund window.

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Last modified: 2026-07-30